StarSports Privacy Policy

At Star Sports, we are committed to protecting the privacy and personal data of everyone who visits our website or uses our services. This policy explains how we collect, use, store and protect your information when you interact with StarSports Online Casino, including our sportsbook, casino games and live casino products. By using our site, you agree to the practices described below.

Who We Are

We are Star Racing Ltd, trading as StarSports, registered at Star House, 255 Old Shoreham Road, Hove, East Sussex, BN3 7ED, United Kingdom. We operate under licence number 009177 issued by the UK Gambling Commission, and under registration number GRAI-0385-RB-26-0001 issued by the Gambling Regulatory Authority of Ireland. Our platform serves customers in the United Kingdom and Ireland, offering star sports betting, casino games and live casino entertainment.

Information We Collect

Whenever you register for a star sports login, place a bet, or make a deposit, we collect certain categories of personal data. This allows us to provide you with a secure and personalised experience across our desktop site, mobile site, and our iOS and Android apps.

• We collect your name, date of birth, address, email address and phone number when you complete starsports register during account creation
• We gather payment information when you use starsports deposit or starsports withdrawal services, including card details and bank transfer data
• We record your gaming and betting activity, including wagers placed on our sportsbook, star sports casino games, and star sports live casino tables
• We log technical data such as IP address, device type, browser information and operating system
• We may collect identity verification documents required to confirm your eligibility to play
• We retain customer support correspondence sent via LiveChat, email or telephone

How We Use Your Information

We use the data we collect to operate our services responsibly and efficiently. Our Star Sports Casino Club loyalty programme, promotional offers and starsports bonus communications rely on accurate customer information to function correctly.

• We process your data to verify your identity before your first withdrawal
• We use your information to manage your account, including starsports login authentication and password recovery
• We analyse your activity to detect fraud, money laundering, and underage gambling
• We contact you regarding starsports bonus codes, starsports free spins offers, and other promotions, where you have consented to marketing communications
• We use your data to comply with our legal and regulatory obligations under UK and Irish gambling law
• We may use anonymised data to improve our star sports app and starsports casino app experience

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within our star sports app to recognise returning visitors, remember your preferences, and understand how customers use features like cricket live in Starsports betting markets. You can manage cookie settings through your browser, though disabling certain cookies may limit functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with trusted partners who help us deliver our services.

• We share data with payment providers to process starsports deposit and starsports withdrawal transactions
• We work with identity verification companies to confirm age and eligibility
• We may disclose information to regulators, including the UK Gambling Commission and the Gambling Regulatory Authority of Ireland
• We share limited data with game and platform providers such as Pragmatic Play, Evolution and NetEnt to deliver starsports slots and starsports live casino content
• We may disclose information where required by law, court order, or to prevent fraud

Data Security

We employ industry-standard security measures, including encryption and secure servers, to protect your personal and financial information. Our systems are regularly reviewed to ensure that your data remains safe whether you access StarSports Online Casino via desktop, mobile, or our starsports casino app.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with licensing and anti-money laundering obligations. Once this data is no longer required, we securely delete or anonymise it in accordance with applicable regulations.

Your Rights

As a customer of Star Sports, you have rights regarding your personal data under UK and Irish data protection law. We respect these rights and will respond promptly to any requests you make.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention requirements
• You can withdraw consent to marketing communications, including starsports bonus and starsports promo code offers, at any time
• You have the right to lodge a complaint with the relevant data protection authority if you believe we have mishandled your information

Responsible Gambling and Data

We use account and activity data responsibly to support safer gambling tools, including deposit limits, self-exclusion, and monitoring of unusual betting patterns. If we notice signs of problem gambling, we may use your data to reach out with support resources.

Children's Privacy

Our services are intended solely for individuals aged 18 and over. We do not knowingly collect personal data from minors, and we implement strict verification processes during starsports register to prevent underage access to our star sports betting and casino products.

International Transfers

As we operate across the United Kingdom and Ireland, your data may be transferred and processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this policy or how we handle your personal data, our support team is available to help. You can reach us via LiveChat between 8:00 and 00:00 UK time, by emailing cs@starsportsbet.co.uk or info@starsportsbet.co.uk, or by calling our enquiries line on 01273 936840.